Where your home data lives — and who can see it
Your home’s record is deeply personal — what you own, what it cost, when it was serviced. Here’s how HearthIQ treats it, in plain terms.
Yours, and encrypted
Your catalogue belongs to you. It’s encrypted in storage and in transit, and it’s never sold or handed to advertisers. The record exists to serve your home, not a data market.
You decide what’s shared
Nothing leaves your account unless you send it. Share a single appliance’s history with a repair tech, or export the whole record for a buyer — each is a deliberate choice you make.
It travels with you
If you move, your record moves too. And if you ever leave HearthIQ, you can take a full export with you — no lock-in, no ransom for your own information.
Ask your home anything: getting more from the Assistant
From “what filter fits the fridge?” to “when did we paint the hall?” — prompts that actually help.
The 15-minute home scan that saves you a whole weekend later
Walking room to room once, on purpose, is the single best thing you can do for your home. Here is exactly what to capture — and why future-you will be grateful.
When was your water heater last flushed? Here’s how to tell.
Sediment quietly steals efficiency and years off the tank. A quick way to know where yours stands.